Recognised for Outstanding Claims and Underwriting Services
We are one of only two London Market insurers to have been awarded the Service Quality Marque by independent research firm Gracechurch, which reflect exceptional service levels, for both Underwriting and Claims in 2026.
Our leading Claims team has now been awarded the Service Quality Marque for ten consecutive years and topped the rankings for both expertise and relationships in the latest survey.
In Underwriting, brokers consistently cite speed and availability as TMK's standout strengths. TMK's underwriters are also recognised for being easy to deal with, further cementing our reputation for delivering exceptional service and fostering strong broker relationships.
Find out more here.
OUR FORMULA FOR SUCCESSFUL FUTURES
We have a formula for our culture at TMK. It brings together an unexpected blend of characteristics that make the experience of working here unique.
Like art and science, IQ and EQ, tradition and innovation, our formula is how we balance seemingly conflicting ideas – and is the catalyst for our success.
PEOPLE FINDER
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LATEST NEWS
Tokio Marine Kiln bolsters Energy team with appointment of Scott Collier
10 September 2026
London 10 September 2026: Tokio Marine Kiln (TMK), a leading specialist insurer, today announced the appointment of Scott Collier as Underwriter, further strengthening its underwriting capabilities and commitment to delivering specialist solutions to clients and brokers.
TMK appoints Alex Barnes as Departmental Head of Marine & Energy
01 July 2026
London, 1 July 2026: Tokio Marine Kiln (TMK), a leading international specialty insurer, today announced the appointment of Alex Barnes as Departmental Head of Marine & Energy. Barnes has led the department on an interim basis since January 2026 and takes up the role permanently with immediate effect.
Asia’s manufacturers face uninsured cyber physical damage risk as insurance lags exposure
25 June 2026
Singapore, 25 June 2026: Manufacturers across Asia-Pacific face potential uninsured losses as cyber-attacks increasingly target industrial systems, exposing a mismatch between where global manufacturing risk is concentrated and where insurance protection is most developed, according to leading specialist insurer, Tokio Marine Kiln (TMK).
LATEST INSIGHTS
What the data can’t tell you about culture
By Graham Oddie, Deputy Departmental Head & Divisional Head of General Aviation and Aerospace
01 October 2026
With most of my career spent in underwriting aviation risk, I’ve come to see how intertwined the culture of an organisation is with its success as an organisation, whether that is an operator of aircraft or a manufacturer of one.
From risk transfer to risk prevention: redefining the role of cyber insurance
By Luke Fardell, Lead Cyber Analyst
17 September 2026
Most cyber insurance policies are still bought for a moment that never comes: the claim. But increasingly, the real value is delivered long before an incident occurs – often in ways policyholders never see. When a cyber breach does happen, the same question follows: could this have been avoided? In many cases, the answer is uncomfortably simple - yes.
Transparency Matters: Why Asia Needs Stronger Cyber Duty to Inform Legislation
By Pavlos Spyropoulos , Regional Managing Director Asia Pacific
14 July 2026
With two decades of operating in Asia, Tokio Marine Kiln has witnessed first-hand how rapidly cyber risk has outpaced the region’s frameworks designed to govern it. Attacks are rising in frequency and sophistication, yet disclosure requirements across the region remain inconsistent and fragmented. As a result, insurers and organisations are often forced to operate without a full picture of the true risk environment - an increasingly unsustainable position as digitalisation sweeps across Asia.
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