Technology Errors & Omissions
Technology Errors & Omissions coverage provides financial protection from losses caused due to a technology product’s failure to perform as intended or expected. This includes acts, errors, or omissions committed in the provision of technology services like programming errors and omissions.
We provide comprehensive professional liability coverage ranging from Technology E&O for both products and services to Miscellaneous Professional Liability for non-technology services, which can be tailored for each insured.
TMK’s Professional Ctrl insurance product combines our leading Technology, Errors and Omissions and Media coverage with our flagship Cyber offering, Cyber Ctrl, for clients globally in one leading product.
TMK’s Enterprise ctrl insurance product combines Technology, Errors and Omissions coverage with our leading Cyber and Intellectual Property insurance offerings.
PRODUCT INFORMATION
TMK Professional Ctrl
TMK Professional Ctrl provides comprehensive Cyber, Technology and Professional Services Errors and Omissions and Media Liability coverage under one policy.
We can cover Technology E&O for both products and services, Miscellaneous Professional Liability and non-technology services, which can be bespoke for each individual business we insure. Modular Media Liability coverage is available, ranging from website and social-media exposures through to Publisher and Broadcaster Media Liability.
TMK Enterprise Ctrl
TMK Enterprise Ctrl provides comprehensive Cyber, Technology Errors and Omissions, and Intellectual Property insurance coverage under one policy.
COVERAGE HIGHLIGHTS
Line size
UP TO GBP25M
KEY TERRITORIES
Worldwide
(Subject to licenses)
OUR COVER
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Technology Services and Products E&O
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Professional services liability
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Breach of contract
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Claims avoidance and supplemental coverages including mitigation costs and withheld fees
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Generative AI coverage (available by endorsement)
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Unambiguous business interruption coverage for own network interruptions as well as IT and Non-IT provider interruptions from security breaches, system failures and voluntary shutdown as standard
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Cyber extortion cover for ransom demands and related costs
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Cyber crime coverage including cryptojacking and invoice manipulation fraud
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Cyber liability including data breach notification costs and regulatory defence and penalty costs.
OUR APPETITE
We have a strong underwriting appetite for risks in the following sectors:
• Software developers
• SaaS providers
• Technology consultancy
• Technology/IT staffing
• Value-added resellers
• Advertising agents
• Publishers
• Broadcasters
• Web design
• Data analytics
• Maintenance, support, helpdesk services
• Data centres (colocation)
• Application service providers (ASPs)
LIMITED APPETITE
We have a limited underwriting appetite for risks in the following sectors:
• Hardware (design and manufacture)
• Cloud service providers
• Payment processors
• Advertisers of own-products
• Gambling/gaming risks
• Telecommunications
• Domain name registrars
• Project managers
• Systems integrators
CLAIMS – THE HUMAN WAY
We know that fair claims handling builds stronger client relationships and supports overall market growth.
Our Claims service has been rated “Outstanding” by brokers consistently since 2017 because we:
See things through the clients’ lens
Understand our clients’ perspectives, and the meaning and importance of a loss to them
Act not in a transactional way but a human way, empathetically and always fairly and with kindness
SERVICE YOU CAN TRUST
GET IN TOUCH
Thomas McShane
Head of Technology and Media E&O
Cyber & Enterprise Risk
London
PEOPLE FINDER
LATEST NEWS
TMK appoints Alex Barnes as Departmental Head of Marine & Energy
01 July 2026
London, 1 July 2026: Tokio Marine Kiln (TMK), a leading international specialty insurer, today announced the appointment of Alex Barnes as Departmental Head of Marine & Energy. Barnes has led the department on an interim basis since January 2026 and takes up the role permanently with immediate effect.
Asia’s manufacturers face uninsured cyber physical damage risk as insurance lags exposure
25 June 2026
Singapore, 25 June 2026: Manufacturers across Asia-Pacific face potential uninsured losses as cyber-attacks increasingly target industrial systems, exposing a mismatch between where global manufacturing risk is concentrated and where insurance protection is most developed, according to leading specialist insurer, Tokio Marine Kiln (TMK).
Tokio Marine Kiln appoints Georgina Rennie as Head of Political Violence and Terrorism
09 June 2026
Tokio Marine Kiln (TMK), a leading international specialty insurer, today announces the appointment of Georgina Rennie as Head of Political Violence and Terrorism (PVT).