Recognised for Outstanding Claims and Underwriting Services
We are one of only three London Market insurers to have been awarded the Service Quality Marque by independent research firm Gracechurch, which reflect exceptional service levels, for both Underwriting and Claims in 2025.
Our leading Claims team has now been awarded the Service Quality Marque for nine consecutive years and topped the rankings for both expertise and relationships in the latest survey.
In Underwriting, brokers consistently cite speed and availability as TMK's standout strengths. TMK's underwriters are also recognised for being easy to deal with, further cementing our reputation for delivering exceptional service and fostering strong broker relationships.
Find out more here.
OUR FORMULA FOR SUCCESSFUL FUTURES
We have a formula for our culture at TMK. It brings together an unexpected blend of characteristics that make the experience of working here unique.
Like art and science, IQ and EQ, tradition and innovation, our formula is how we balance seemingly conflicting ideas – and is the catalyst for our success.
PEOPLE FINDER
Our Products
LATEST NEWS
TMK strengthens cyber reinsurance solutions offering with appointment of Ben Sitki
02 February 2026
Tokio Marine Kiln (TMK), a leading specialist insurer, today announces it has appointed Ben Sitki as an Underwriter within its Cyber Reinsurance Solutions team. He takes up his new role with immediate effect and will report to Cesar Silvestre, Head of Cyber Reinsurance Solutions.
TMK achieves tenth consecutive Gracechurch Claims award and third consecutive Underwriting recognition
29 January 2026
Tokio Marine Kiln (TMK), a leading specialist insurer, has been awarded the Gracechurch Claims Service Quality Marque (SQM) for the tenth consecutive year and the Underwriting Service Quality Marque for the third consecutive year. Since the London Market underwriting award was launched in 2024, we’re one of only two firms to have achieved both distinctions every year.
TMK strengthens Cyber team with appointment of Olivia Jackson
18 December 2025
Tokio Marine Kiln has announced the appointment of Olivia Jackson as a Cyber Underwriter within its Cyber & Enterprise Risk team.
LATEST INSIGHTS
Homegrown hackers
By Luke Fardell, Lead Cyber Analyst
12 February 2026
Last year, the National Crime Agency arrested four suspects in connection with cyber-attacks on Marks & Spencer, Co-op, and Harrods. What made these arrests noteworthy wasn’t just the high-profile nature of the victims, but the fact that the suspects are UK nationals. This highlighted a shift in the cyber risk landscape which organisations cannot afford to ignore.
Unblurring the lines between cyber, technology and IP risks
By Thomas McShane, Head of Technology and Media E&O
20 January 2026
Technology companies underpin the daily operations of businesses around the world. They provide the pipes that allow commerce to flow. This global infrastructure is under increasing attack from cybercriminals. Change Healthcare, CDK Global, SolarWinds. The list of third-party technology providers which have been the victims of cyber breaches continues to grow.
Flying out of danger: using real-time data to avert a potential aviation disaster
By Will Green, Divisional Head of Airline, Contingent & War
16 October 2025
Decades of conflict in eastern DRC have escalated in 2025, with rebel advances threatening key infrastructure. This blog explores how real-time intelligence helped aviation clients respond swiftly to emerging risks—and how insurers are evolving to proactively mitigate geopolitical threats.
FEATURED SERVICES
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