Recognised for Outstanding Claims and Underwriting Services
Tokio Marine Kiln is one of only two insurers in the London Market to be recognised for ‘Outstanding’ Claims and Underwriting service in 2024, having been awarded the Service Quality Marque for both Underwriting and Claims by independent research firm Gracechurch.
Our Claims service has been rated ‘Outstanding’ by London brokers for eight consecutive years.
We have:
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significantly outperformed the London Market on customer centric metrics of efficiency, client focus and supportiveness; and underwriter accessibility.
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performed best on knowledge, products and appetite and relationships.
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scored 82% in TMK’s underwriting service metrics - rated as 7/10 or better by brokers and 43% were rated 9/10 or better.
Find out more here.
PEOPLE FINDER
LATEST NEWS
Tokio Marine Kiln appoints Stephanie Hong as Marine Underwriter in APAC
11 September 2024
Tokio Marine Kiln today announces the appointment of Stephanie Hong as Marine Underwriter in APAC. Hong is a marine insurance specialist and brings more than two decades of marine experience in APAC to her new role.
Tokio Marine Kiln establishes Specialty Reinsurance division
09 September 2024
Tokio Marine Kiln today announces the formation of a new Specialty Reinsurance division to support its continued focus on growth and diversification.
Tokio Marine Kiln partners with Kita to provide political risk cover for developers of carbon credit projects
15 July 2024
Tokio Marine Kiln today announces it has partnered with Kita, a pioneer in carbon credit insurance, to provide Political Risk insurance for developers of, and investors in, carbon credits projects.
LATEST INSIGHTS
Can we insure every link in the supply chain?
09 September 2024
The global supply chain is complex and vulnerable to economic and geopolitical disruption. This article looks at supply chain resilience and how insurers are evaluating the threats.
Science-enabled insurance coverage in the fight against forced labour
By Rob Jarvis, Head of Innovation
03 September 2024
Today, proving the origin of raw materials used in the foods we eat, the clothes we wear and the cars we drive has become increasingly crucial in today’s global trade markets. Proving the geographic origins of goods not only has commercial value but customer appeal. Increasingly, isotopic testing and origin technologies have ethical and regulatory significance.
CrowdStrike outage: Disruption that cyber criminals only dream of
By Luke Fardell , Cyber Security Specialist
27 August 2024
IT outages are nothing new. This year alone, businesses in a range of sectors have experienced disruption, from the NHS to McDonalds, from Sainsbury’s to Three. However, these were all relatively minor when compared to last month’s CrowdStrike outage.
FEATURED SERVICES
A guide to our products and services
