Recognised for Outstanding Claims and Underwriting Services
We are one of only two London Market insurers to have been awarded the Service Quality Marque by independent research firm Gracechurch, which reflect exceptional service levels, for both Underwriting and Claims in 2026.
Our leading Claims team has now been awarded the Service Quality Marque for ten consecutive years and topped the rankings for both expertise and relationships in the latest survey.
In Underwriting, brokers consistently cite speed and availability as TMK's standout strengths. TMK's underwriters are also recognised for being easy to deal with, further cementing our reputation for delivering exceptional service and fostering strong broker relationships.
Find out more here.
OUR FORMULA FOR SUCCESSFUL FUTURES
We have a formula for our culture at TMK. It brings together an unexpected blend of characteristics that make the experience of working here unique.
Like art and science, IQ and EQ, tradition and innovation, our formula is how we balance seemingly conflicting ideas – and is the catalyst for our success.
PEOPLE FINDER
Our Products
LATEST NEWS
Tokio Marine Kiln appoints Georgina Rennie as Head of Political Violence and Terrorism
09 June 2026
Tokio Marine Kiln (TMK), a leading international specialty insurer, today announces the appointment of Georgina Rennie as Head of Political Violence and Terrorism (PVT).
TMK strengthens Cyber team with appointment of Francesca Kevill
19 March 2026
Tokio Marine Kiln (TMK), a leading specialist insurer, today announces the appointment of Francesca Kevill as Underwriter within its Cyber & Enterprise Risk team. She takes up her new role with immediate effect and will report to Ellie Webb, Head of Delegated Cyber & IP.
TMK strengthens Aviation team with appointment of Cameron Glover
16 March 2026
Tokio Marine Kiln (TMK), a leading specialist insurer, today announces it has appointed Cameron Glover as an Underwriter within its Aviation department. He takes up his new role within the expanding Aerospace division writing Airport and Product liability risks.
LATEST INSIGHTS
A Decade of Kindness
By Tobin Ryan, Head of Claims
16 June 2026
When we speak to our brokers, it quickly emerges that there is one common and fundamental truth: when challenges arise, brokers want the confidence that their clients will be supported with clarity, speed, professionalism and commerciality. Consequently, a great claims experience strengthens relationships, reduces uncertainty, and helps brokers protect their clients’ resilience.
Asia’s Risk Tipping Point
By Pavlos Spyropoulos , Regional Managing Director Asia Pacific
10 June 2026
When TMK set up at Lloyd’s Asia in Singapore two decades ago, Asia’s most valuable risks were easy to identify. They sat in ports, factories and offshore platforms, embedded in the physical infrastructure that powered regional growth and the insurance market had well-established frameworks to price them. Today, many of the region’s largest exposures are just as real, but far less tangible.
Why a soft market is the time to innovate
By Rob Jarvis, Head of Innovation
14 May 2026
When the market softens, an underwriter’s instinct is often to play it safe, protect existing customers, and park anything new until conditions improve. As margins compress and competition intensifies, that reaction is understandable. Innovation starts to feel like a luxury, and it’s often the first thing to be quietly put on ice in favour of small changes dressed up as differentiation.
FEATURED SERVICES
A guide to our products and services
