Recognised for Outstanding Claims and Underwriting Services
We are one of only two London Market insurers to have been awarded the Service Quality Marque by independent research firm Gracechurch, which reflect exceptional service levels, for both Underwriting and Claims in 2026.
Our leading Claims team has now been awarded the Service Quality Marque for ten consecutive years and topped the rankings for both expertise and relationships in the latest survey.
In Underwriting, brokers consistently cite speed and availability as TMK's standout strengths. TMK's underwriters are also recognised for being easy to deal with, further cementing our reputation for delivering exceptional service and fostering strong broker relationships.
Find out more here.
OUR FORMULA FOR SUCCESSFUL FUTURES
We have a formula for our culture at TMK. It brings together an unexpected blend of characteristics that make the experience of working here unique.
Like art and science, IQ and EQ, tradition and innovation, our formula is how we balance seemingly conflicting ideas – and is the catalyst for our success.
PEOPLE FINDER
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LATEST NEWS
TMK appoints Alex Barnes as Departmental Head of Marine & Energy
01 July 2026
London, 1 July 2026: Tokio Marine Kiln (TMK), a leading international specialty insurer, today announced the appointment of Alex Barnes as Departmental Head of Marine & Energy. Barnes has led the department on an interim basis since January 2026 and takes up the role permanently with immediate effect.
Asia’s manufacturers face uninsured cyber physical damage risk as insurance lags exposure
25 June 2026
Singapore, 25 June 2026: Manufacturers across Asia-Pacific face potential uninsured losses as cyber-attacks increasingly target industrial systems, exposing a mismatch between where global manufacturing risk is concentrated and where insurance protection is most developed, according to leading specialist insurer, Tokio Marine Kiln (TMK).
Tokio Marine Kiln appoints Georgina Rennie as Head of Political Violence and Terrorism
09 June 2026
Tokio Marine Kiln (TMK), a leading international specialty insurer, today announces the appointment of Georgina Rennie as Head of Political Violence and Terrorism (PVT).
LATEST INSIGHTS
Transparency Matters: Why Asia Needs Stronger Cyber Duty to Inform Legislation
By Pavlos Spyropoulos , Regional Managing Director Asia Pacific
14 July 2026
With two decades of operating in Asia, Tokio Marine Kiln has witnessed first-hand how rapidly cyber risk has outpaced the region’s frameworks designed to govern it. Attacks are rising in frequency and sophistication, yet disclosure requirements across the region remain inconsistent and fragmented. As a result, insurers and organisations are often forced to operate without a full picture of the true risk environment - an increasingly unsustainable position as digitalisation sweeps across Asia.
Aviation at a turning point: rethinking risk
By David Slevin, Departmental Head of Aviation
23 June 2026
Aviation has a habit of defying expectations. In my 42 years in this industry, I have watched it absorb terrorist attacks, a global financial crisis, a pandemic that grounded fleets worldwide, and repeated bouts of geopolitical turbulence. Through all of it, the industry has continued to grow at roughly 5% a year, doubling in size every two decades, a record most industries would be proud of.
A Decade of Kindness
By Tobin Ryan, Head of Claims
16 June 2026
When we speak to our brokers, it quickly emerges that there is one common and fundamental truth: when challenges arise, brokers want the confidence that their clients will be supported with clarity, speed, professionalism and commerciality. Consequently, a great claims experience strengthens relationships, reduces uncertainty, and helps brokers protect their clients’ resilience.
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