Recognised for Outstanding Claims and Underwriting Services
We are one of only two London Market insurers to have been awarded the Service Quality Marque by independent research firm Gracechurch, which reflect exceptional service levels, for both Underwriting and Claims in 2026.
Our leading Claims team has now been awarded the Service Quality Marque for ten consecutive years and topped the rankings for both expertise and relationships in the latest survey.
In Underwriting, brokers consistently cite speed and availability as TMK's standout strengths. TMK's underwriters are also recognised for being easy to deal with, further cementing our reputation for delivering exceptional service and fostering strong broker relationships.
Find out more here.
OUR FORMULA FOR SUCCESSFUL FUTURES
We have a formula for our culture at TMK. It brings together an unexpected blend of characteristics that make the experience of working here unique.
Like art and science, IQ and EQ, tradition and innovation, our formula is how we balance seemingly conflicting ideas – and is the catalyst for our success.
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LATEST NEWS
TMK further strengthens Credit and Political Risk team with new leadership roles
02 November 2026
London, 2 November 2026: Tokio Marine Kiln (TMK), a leading international specialty insurer, today announces the appointment of Daisy Altwegg and the promotion of Iwan Jenkins as it continues to grow its Credit, Political Risk and Investment (CPRI) business. Both report to James Wilson, Departmental Head of Special Risks.
Asia is Insured but Misinsured
02 November 2026
Singapore, 2 November 2026: Many businesses across Asia Pacific could face significant uninsured losses despite purchasing insurance as disruption increasingly stems from interconnected risks that traditional coverage was not designed to address, according to a new white paper from specialist insurer, Tokio Marine Kiln (TMK).
TMK is among nine founding partners of new accreditation supporting the growth of the women’s health economy
21 October 2026
London, 21 October 2026 — FemTick, a new accreditation recognising organisations supporting the growth of the women’s health sector, today launches with nine founding partners spanning banking, insurance, ecommerce, and other financial and commercial services.
LATEST INSIGHTS
What the data can’t tell you about culture
By Graham Oddie, Deputy Departmental Head & Divisional Head of General Aviation and Aerospace
01 October 2026
With most of my career spent in underwriting aviation risk, I’ve come to see how intertwined the culture of an organisation is with its success as an organisation, whether that is an operator of aircraft or a manufacturer of one.
From risk transfer to risk prevention: redefining the role of cyber insurance
By Luke Fardell, Lead Cyber Analyst
17 September 2026
Most cyber insurance policies are still bought for a moment that never comes: the claim. But increasingly, the real value is delivered long before an incident occurs – often in ways policyholders never see. When a cyber breach does happen, the same question follows: could this have been avoided? In many cases, the answer is uncomfortably simple - yes.
Transparency Matters: Why Asia Needs Stronger Cyber Duty to Inform Legislation
By Pavlos Spyropoulos , Regional Managing Director Asia Pacific
14 July 2026
With two decades of operating in Asia, Tokio Marine Kiln has witnessed first-hand how rapidly cyber risk has outpaced the region’s frameworks designed to govern it. Attacks are rising in frequency and sophistication, yet disclosure requirements across the region remain inconsistent and fragmented. As a result, insurers and organisations are often forced to operate without a full picture of the true risk environment - an increasingly unsustainable position as digitalisation sweeps across Asia.
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