Recognised for Outstanding Claims and Underwriting Services
We are one of only three London Market insurers to have been awarded the Service Quality Marque by independent research firm Gracechurch, which reflect exceptional service levels, for both Underwriting and Claims in 2025.
Our leading Claims team has now been awarded the Service Quality Marque for nine consecutive years and topped the rankings for both expertise and relationships in the latest survey.
In Underwriting, brokers consistently cite speed and availability as TMK's standout strengths. TMK's underwriters are also recognised for being easy to deal with, further cementing our reputation for delivering exceptional service and fostering strong broker relationships.
Find out more here.
OUR FORMULA FOR SUCCESSFUL FUTURES
We have a formula for our culture at TMK. It brings together an unexpected blend of characteristics that make the experience of working here unique.
Like art and science, IQ and EQ, tradition and innovation, our formula is how we balance seemingly conflicting ideas – and is the catalyst for our success.
PEOPLE FINDER
LATEST NEWS
TMK appoints Oliver Delaney as Departmental Head of Liability
16 April 2025
TMK announces it has appointed Oliver Delaney as Departmental Head of Liability with immediate effect, as it continues to cement its role as a market leader in the class.
Tokio Marine Kiln announces the appointment of James Wilson as Head of Special Risks
27 March 2025
James takes up his new role in the autumn and will report into Vivek Syal.
Tokio Marine Kiln announces new hires in Fine Art and Life Sciences to drive growth ambitions
03 March 2025
Tokio Marine Kiln (TMK), a leading international specialty insurer, has today announced the appointments of Jake Burgess as Fine Art and Specie Underwriter and Ella Henderson as Life Sciences Underwriter.
LATEST INSIGHTS
Calling all creative actuaries: insurance needs you!
By Nirav Shah, Head of Pricing & Analytics
03 July 2025
Yes, in what will be my first foray into blog writing, and likely a collector’s edition in years to come, I am going to open my new blog series by talking about the dichotomy that is actuaries and creativity – and how bringing them together is vital for innovation. While data modelling and creative flair may not seem like natural bedfellows, I believe the preconceptions of the actuarial trade sells many of us short.
Six essential tips for enhancing your cyber security
By Luke Fardell, Cyber Security Specialist
10 June 2025
If I told you that, as of right now, any key could open your front door, you would rush home and change the lock immediately. Faced with the very real possibility that quite literally anyone could access your home, you would take swift, preventative action.
The claims bots are coming! Should we panic…?
By Tobin Ryan, Head of Claims
06 May 2025
Remember the 1980s? “Claims will be done by a computer”. “Most claims professionals will be out of a job”. “Those left will see how they work and do business change radically”. “Our market as we know it and the relationships that underpin it will cease to exist”.” “Shoulder pads will be with us for ever”.
FEATURED SERVICES
A guide to our products and services
