Our Products

As part of one of the world's largest insurance groups, Tokio Marine, we provide strength, stability and confidence in a world full of complex risks through our broad range of products and services. Our more than 60 years of specialist underwriting expertise is backed by superior analytics, an empowered team of experts in the UK, USA and Asia Pacific, and our outstanding Claims and Underwriting service, which is recognised by our broking partners.

We identify, measure, assess and understand risk, whether it’s straightforward or out of the ordinary, and we lead the majority of the business we write.

We provide cover through a wide range of products and by working with brokers and clients to create tailored solutions for even the most complex risks.

We are one of the leading providers of delegated underwriting capacity through coverholders to managing general agents in the Lloyd's market.

Our policies are underpinned by excellent financial strength ratings as part of the Lloyd's chain of security, and as part of the Tokio Marine Group.

Oblige your brokers with your brains not your lines.

Robert Kiln
Co-Founder of Kiln Group

RECOGNISED FOR OUTSTANDING CLAIMS AND UNDERWRITING SERVICE

Tokio Marine Kiln is one of only two insurers in the London Market to be recognised for ‘Outstanding’ Claims and Underwriting service in 2024, having been awarded the Service Quality Marque for both Underwriting and Claims by independent research firm Gracechurch.

Our Claims service has been rated ‘Outstanding’ by London brokers for eight consecutive years.

We have:

significantly outperformed the London Market on customer centric metrics of efficiency, client focus and supportiveness; and underwriter accessibility.
performed best on knowledge, products and appetite and relationships.
scored 82% in TMK’s underwriting service metrics - rated as 7/10 or better by brokers and 43% were rated 9/10 or better.