Technology, Media and Errors & Omissions
Technology, Media and Errors & Omissions coverage provides financial protection from losses caused due to a technology product’s failure to perform as intended or expected. This includes acts, errors, or omissions committed in the provision of technology services like programming errors and omissions.
We provide comprehensive professional liability coverage ranging from Technology E&O for both products and services to Miscellaneous Professional Liability for non-technology services, which can be tailored for each insured.
TMK’s Professional Ctrl insurance product combines our leading Technology, Errors and Omissions and Media coverage with our flagship Cyber offering, Cyber Ctrl, for clients globally in one leading product.
PRODUCT INFORMATION
TMK Professional Ctrl
TMK Professional Ctrl provides comprehensive Cyber, Technology and Professional Services Errors and Omissions and Media Liability coverage under one policy.
We can cover Technology E&O for both products and services, Miscellaneous Professional Liability and non-technology services, which can be bespoke for each individual business we insure. Modular Media Liability coverage is available, ranging from website and social-media exposures through to Publisher and Broadcaster Media Liability.
COVERAGE HIGHLIGHTS
Line size
UP TO GBP25M
KEY TERRITORIES
Worldwide
(Subject to licenses)
OUR COVER
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Technology Services and Products E&O
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Professional services liability
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Breach of contract
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Claims avoidance and supplemental coverages including mitigation costs and withheld fees
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Generative AI coverage (available by endorsement)
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Unambiguous business interruption coverage for ownnetwork interruptions as well as IT and Non-IT provider interruptions from security breaches, system failures and voluntary shutdown as standard
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Cyber extortion cover for ransom demands and related costs
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Cyber crime coverage including cryptojacking and invoice manipulation fraud
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Cyber liability including data breach notification costs and regulatory defence and penalty costs.
OUR APPETITE
We have a strong underwriting appetite for risks in the following sectors:
• Software developers
• SaaS providers
• Technology consultancy
• Technology/IT staffing
• Value-added resellers
• Advertising agents
• Publishers
• Broadcasters
• Web design
• Data analytics
• Maintenance, support, helpdesk services
• Data centres (colocation)
• Application service providers (ASPs)
LIMITED APPETITE
We have a limited underwriting appetite for risks in the following sectors:
• Hardware (design and manufacture)
• Cloud service providers
• Payment processors
• Advertisers of own-products
• Gambling/gaming risks
• Telecommunications
• Domain name registrars
• Project managers
• Systems integrators
CLAIMS – THE HUMAN WAY
We know that fair claims handling builds stronger client relationships and supports overall market growth.
Our Claims service has been rated “Outstanding” by brokers consistently since 2017 because we:
See things through the clients’ lens
Understand our clients’ perspectives, and the meaning and importance of a loss to them
Act not in a transactional way but a human way, empathetically and always fairly and with kindness
SERVICE YOU CAN TRUST
GET IN TOUCH
Thomas McShane
Head of Technology and Media E&O
Cyber & Enterprise Risk
London
PEOPLE FINDER
LATEST NEWS
Tokio Marine Kiln’s Kirsten Shastri wins Young Underwriter of the Year at Insurance Insider Honours
04 September 2025
Tokio Marine Kiln (TMK) is delighted to announce that Kirsten Shastri, TMK’s Head of Life Sciences, has been named Young Underwriter of the Year at the Insurance Insider Honours on 3 September 2025.
TMK expands APAC team with appointment of Phoebe Liew as Special Risks Underwriter
08 September 2025
This appointment reflects TMK’s increased appetite for credit risk and growing client demand for cover in a volatile geopolitical landscape.
Tokio Marine Kiln bolsters Special Risks team with the appointment of Iwan Jenkins
03 September 2025
Jenkins’ appointment will further strengthen TMK’s expertise in a class that represents a key strategic growth area for the business.