Recognised for Outstanding Claims and Underwriting Services
We are one of only three London Market insurers to have been awarded the Service Quality Marque by independent research firm Gracechurch, which reflect exceptional service levels, for both Underwriting and Claims in 2025.
Our leading Claims team has now been awarded the Service Quality Marque for nine consecutive years and topped the rankings for both expertise and relationships in the latest survey.
In Underwriting, brokers consistently cite speed and availability as TMK's standout strengths. TMK's underwriters are also recognised for being easy to deal with, further cementing our reputation for delivering exceptional service and fostering strong broker relationships.
Find out more here.
OUR FORMULA FOR SUCCESSFUL FUTURES
We have a formula for our culture at TMK. It brings together an unexpected blend of characteristics that make the experience of working here unique.
Like art and science, IQ and EQ, tradition and innovation, our formula is how we balance seemingly conflicting ideas – and is the catalyst for our success.
PEOPLE FINDER
Our Products
LATEST NEWS
TMK launches next-generation Cyber Ctrl suite
23 September 2025
Enhanced product suite combines over two decades of cyber underwriting experience with frontline knowledge from managing some of the world's most prominent cyber incidents
TMK expands APAC team with appointment of Phoebe Liew as Special Risks Underwriter
08 September 2025
This appointment reflects TMK’s increased appetite for credit risk and growing client demand for cover in a volatile geopolitical landscape.
Tokio Marine Kiln’s Kirsten Shastri wins Young Underwriter of the Year at Insurance Insider Honours
04 September 2025
Tokio Marine Kiln (TMK) is delighted to announce that Kirsten Shastri, TMK’s Head of Life Sciences, has been named Young Underwriter of the Year at the Insurance Insider Honours on 3 September 2025.
LATEST INSIGHTS
A new generation of cyber risk demands a “next-generation” approach to insurance: Enter TMK Cyber Ctrl
By Laila Khudairi, Departmental Head of Cyber & Enterprise Risk
25 September 2025
Cyber threats have steadily increased in sophistication and scale, with attacks costing the global economy billions every year. Cybercriminals have evolved from lone wolves to groups akin to mid-sized corporations with HR departments and training programmes.
IUMI 2025: how the global maritime insurance industry can learn from Singapore’s culture of innovation
By Alexandros Ampatzis, Head of Marine, Asia Pacific
03 September 2025
It is clear that Singapore is truly taking advantage of the new opportunities created by automation. Discussions at IUMI will need to focus on how the insurance industry should follow suit in order to keep pace with the new risks and opportunities it presents.
Cybercrime in the age of genAI: defending against evolving threats
By Lucy Fraser, Cyber Analyst
31 July 2025
The rise of widely adopted generative artificial intelligence (genAI) is transforming the cybersecurity landscape. Since the introduction of ChatGPT in 2022, cyber phishing attacks have surged by 4,151%. Every day, approximately 3.4 billion spam emails are sent globally, contributing to the billions of dollars cyberattacks cost the global economy.
FEATURED SERVICES
A guide to our products and services
